Hello from Pello!

Thank you, thank you, thank you again for all your patience while we get our little/big bikes back in stock!!!  

We are delighted to let you know that things are progressing smoothly with your bikes and we estimate to begin shipping by 3/17/23! 

The big question on everyone's mind is probably when will I receive my bike?  And that is a great question!  We have a pretty significant backlog of bikes to get out from all your wonderful pre-orders.  

Once we get rolling we anticipate being able to ship between 5-10 bikes per day.  We will start with order number 3493.  You can use this number to provide an estimate as to when your bike should be shipping to you.  For example, Order number 3521 is estimated to ship between 3-6 days. 

Why do you only ship between 5-10 bikes per day, can't you just slap on the shipping label and send it to us?  The main reason for getting 5-10 bikes out per day stems mostly from us going through the pre-ship checklist where we go through each bike and make sure all is good with your bike before it ships.  Similar to what any quality bike shop does when they prep a bike for sale, this includes things like checking brakes, shifting, and several other items related to the bike.  If you or someone you know is comfortable performing these items let us know and we can ship your bike sooner and bypass this process.  Please see the attached checklist of items we perform.  Please note, if we do or you do the pre-checklist you will still need to perform the final assembly of the bike once it arrives.

Thank you sooooo much and please let me know if you have any questions.

Best, 

Shane